Servicing

Servicing

We are your trusted partner in providing reliable and efficient servicing and repair solutions for gas analysers and gas analysis equipment.

Our team of skilled technicians is dedicated to resolving any issues you may encounter with your gas analyser, ensuring its optimal performance and extending its lifespan.

With years of experience and a team of highly skilled technicians, Cambridge Sensotec is your trusted partner for gas analyser repairs. Our unrivalled expertise in gas analysis solutions allows us to efficiently diagnose and resolve a wide range of issues, restoring your equipment to its full functionality.

If your gas analyser requires repair or maintenance, trust Cambridge Sensotec to provide exceptional service. Contact our dedicated repair team today to discuss your requirements, obtain a quote, and schedule your gas analyser repair. We are committed to restoring your gas analyser to optimal performance, ensuring uninterrupted and accurate gas analysis for your applications.

Don’t let a faulty gas analyser hinder your operations. Choose Cambridge Sensotec for reliable gas analyser repair services that you can rely on!

 

It’s as easy as 1,2,3…

Your 3 Simple steps for sending an analyser for calibration:

Step 1

If you require a repair for your machine, phone or email our after sales team to discuss the issue so that they can try to establish the problem and if possible send you a provisional quote.

Step 2

Complete & submit the returns form below & wait for it to be returned to you with a unique return (RMA) number.

Step 3

When you have received the form & RMA number, send your machine to us, with a copy of the form. Overseas customers will also need to be advised of shipping instructions before sending in their machine.

Our 3 simple steps when your machine arrives:

Step 1

It will be logged in & our engineering dept will inspect it as soon as possible.

Step 2

Once the issue has been determined we will email to confirm if your provisional quote still stands and request a purchase order or payment. If work/parts are required, you will receive a service report and a new or revised quote. No repair work will be performed until you have agreed for us to do so.

Step 3

Depending on your credit terms, upon our receipt of your purchase order or payment, your machine will then be returned to you.
Our preferred courier for all our shipments both UK and overseas is DHL.

Repair Return Form

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